Terms of service

Terms of Service

Last updated: January 6, 2026

Welcome to Elior MNL. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (the “Services”). By visiting our site or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services.

1. General Conditions

You must be at least the age of majority in your jurisdiction to use this site.
You agree not to use our products or Services for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone, at any time, for any reason permitted by law.
Any breach of these Terms may result in immediate termination of your access to the Services.

2. Products and Availability

All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or change product specifications without prior notice.
Product images are for illustration purposes only. Actual colors may vary slightly due to screen settings.

3. Pricing and Payments

All prices are listed in Philippine Peso (₱) unless stated otherwise.
Prices may change without notice.

We reserve the right to cancel any order suspected of fraud, abuse, or violation of these Terms.

4. Order Accuracy and Buyer Responsibility

It is the buyer’s responsibility to ensure that all order details are correct, including:

Size
Color
Shipping address
Contact information

We are not responsible for issues caused by incorrect information provided by the buyer.

5. Shipping and Delivery

Delivery timelines are estimates only and not guaranteed.
We are not responsible for delays caused by couriers, weather, customs, or other factors beyond our control.
Risk of loss transfers to the buyer upon delivery to the courier.

6. Returns, Refunds, and Exchanges

Our Return and Refund Policy forms part of these Terms.

In summary:

No returns or refunds for wrong size or color chosen by the buyer
Returns accepted only for damaged or defective items, reported within 48 hours
Proof (photos/videos) is required
All claims are subject to inspection and approval

Please review the full Return and Refund Policy before purchasing.

7. Fraud Prevention and Abuse

To protect our business:

We reserve the right to investigate suspicious orders or claims.
Fraudulent activities, false claims, chargeback abuse, or refusal to comply with our policies may result in:
- Order cancellation
- Refund denial
- Account restriction or permanent ban

We may cooperate with payment providers and authorities when fraud is suspected.

8. Intellectual Property

All content on this site — including designs, logos, images, text, and graphics — is the exclusive property of Elior MNL.

You may not copy, reproduce, distribute, or exploit any content without our prior written consent.

9. Third-Party Services and Links

Certain Services may involve third-party providers (e.g., Shopify, payment gateways, shipping couriers).

We are not responsible for the content, policies, or practices of third-party services. Your use of these services is subject to their own terms and policies.

10. Limitation of Liability

To the maximum extent permitted by law:

Elior MNL shall not be liable for any indirect, incidental, punitive, or consequential damages.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Elior MNL from any claims, losses, damages, or expenses arising from your violation of these Terms or misuse of the Services.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.